Sep 4, 2012-- "Typically, when people fail, we blame them. Or teach them. Or try to make them feel better. But the learning -- the avoidance of future failures -- only comes once they feel okay about themselves after failing. And that feeling comes from empathy." In this article, a business advisor describes an interaction between a nine-year-old and her grandmother -- and the unexpected lesson in leadership and compassion he gleaned from it. (56037 reads)