Humor can be very effective in establishing a human connection between parties in a conflict, and thereby defusing the conflict itself, though it can be very hard to remember when the heat is really on. In fact humor is a time-honored strategy in the repertoire of nonviolence. But like any strategy it has to be appropriately applied. And that means exposing the folly in what someone is doing without ridiculing the person or the group they belong to: "humor but not humiliation." It's a fine line to tread.
