As a Narrative Therapy Practitioner I resonate and agree and as a human being have utilized CIV Connect. Invite. Validate. I will also be 100% honest it's getting harder to do because many people are not interested in having conversations. Sigh. And yet, we still try. An example, I change the talking points when calling my Congress people because so often the talking points sent out by organizations are so loaded. So I try to find the common ground and like you said, the harm. I felt heard on one recent call and was grateful. And again, I will keep trying
ORIGINAL COMMENT