"Ten years ago, I was dissatisfied with my job working as a Vice President at a bank. Often, due to my standing as Vice President, I'd watch someone greet me respectfully but then turn around and respond dismissively to a fellow employee. In reaction to this obvious inequity, I made it a point to be even more respectful of individuals who were below me on the corporate ladder. One of these individuals was a security guard who oversaw the parking lot of the building where my office was located. This man was consistently gracious to everyone and it was easy to think of him as a friend." So begins this charming real-life story that shows how some of the best ideas in our lives come from unexpected sources.