"When is the last time you cut someone off in traffic or scared someone with an insistent and angry horn? When was the last time you took the last cart, or cookie, or pool chair and pretended not to look at someone waiting behind you? When was the last time you said no when you could have said yes? When was the last time you cut someone you love with words because you were tired, cranky, hurt, overworked and overwhelmed? Because you know they can take it is not a good enough excuse." This writer shares an episode from her own life that gave her the opportunity to think more deeply about the times we are not at our best and how we can grow from them.