Oct 15, 2011-- "Technology is not the answer. That's the conclusion I came to after five years in India trying to find ways to apply electronic technologies to international development. I was the co-founder and assistant director of Microsoft Research India, a Bangalore computer-science lab, where one of our objectives was to research ways in which information and communication technologies could support the socio-economic development of poor communities, both rural and urban. [...] In several projects to design educational technology for schools, we found that teacher and administrator attitudes were the real keys to success. Then, when we connected low-income slum residents with potential employers, limited education and training posed critical barriers. And again, when we used gadgets for microfinance operations, a capable institutional ally was indispensable. Our successes were due more to effective partners, and less to our technology." Kentaro Toyama shares further. (15561 reads)