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Jan 20, 2025

"Libraries are not about books, they’re about people." --Skye Patrick

How One Library Is Filling the Gaps in Homeless Services

In addition to traditional services, the Salt Lake City Public Library is among many working with “state and local agencies to help patrons access social services such as mental health counseling, homeless shelters or substance-abuse prevention programs.” A “Resource Corner” that includes a social worker provides all the information needed in one place, so people are not sent elsewhere. The social workers “engage with people who might not find their way to help through other channels due to shame or distrust.” As one said, “If they’re in a place where they feel welcome and comfortable and they have a social worker to connect with, we can start to take steps to improve their situation.” They are grateful “for being treated like human beings, which was so different than their experiences outside of our doors.”

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