This came at a beautiful time when the computer was overtaking me in controlling my own life. I still wish to sit with someone and talk our hearts out, laugh and feel it without a distraction and may be even cry without picking up a call.
Thank You for the wonderful article.
2 REPLIES
kokweiJun 1, 2013
Hi, but how should he have told the client, so that he doesn't sound like he want to end it fast
JaochouiJun 4, 2013
These are good suggestions, and indeed proper planning (and perhaps a little mention of possible lateness much earlier, something like "the meeting might run a little late; I'll let you know when that happens") can help to improve and possibly avoid the situation.
Still, I trust the author already knows all that. Besides, the best of plans can sometimes go awry, can't they?
Anyway, the point of this article is not about scheduling and planning (and how not to make someone angry because of tardiness). Instead, it's about how a person can deal with a situation in which the other party is angry. The situation could well have been anything else, not just being late.
ORIGINAL COMMENT
This came at a beautiful time when the computer was overtaking me in controlling my own life.
I still wish to sit with someone and talk our hearts out, laugh and feel it without a distraction and may be even cry without picking up a call.
Thank You for the wonderful article.
2 REPLIES
Hi, but how should he have told the client, so that he doesn't sound like he want to end it fast
These are good suggestions, and indeed proper planning (and perhaps a little mention of possible lateness much earlier, something like "the meeting might run a little late; I'll let you know when that happens") can help to improve and possibly avoid the situation.
Still, I trust the author already knows all that. Besides, the best of plans can sometimes go awry, can't they?
Anyway, the point of this article is not about scheduling and planning (and how not to make someone angry because of tardiness). Instead, it's about how a person can deal with a situation in which the other party is angry. The situation could well have been anything else, not just being late.