When a red telephone appears on a London bridge, strangers pick up, and something unexpected happens. Artist Joe Bloom, troubled by how "street interview" culture had become invasive and exploitative, wanted to reimagine the format into something genuinely human. His project "A View from a Bridge" places vintage handset phones on random bridges, and when passersby answer, Bloom is on the other end, ready to listen. The distance and anonymity lower people's guards in a way that face-to-face encounters cannot, and as Bloom notes, "The action of holding the phone to your ear is powerful. It's quite a calming thing." What emerges are raw, tender conversations -- a boy philosophizing about the human body, a young man reflecting on connection in the age of virtual reality -- that help millions of viewers feel a little less alone.