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We think we listen, but very rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know. --Carl Rogers

How Small Moments of Empathy Affect Your Life

--by Jill Suttie, syndicated from Greater Good, Sep 08, 2021

Empathy is one of many skills that help us build better relationships. When we resonate with people’s feelings, consider their perspective, or feel compassion for them, we are more likely to be generous and altruistic, and less likely to be prejudiced against them.

But empathy can sometimes feel like a lofty concept. While it may be good for us and others, what does it actually look like in real life, and how can we cultivate it? Findings from lab studies don’t give us the full picture, often suffering from narrow definitions of empathy and not reflecting people’s everyday empathy experiences.

To fill this void in the research, Greg Depow at the University of Toronto and his colleagues conducted a study on people’s experience with empathy in their everyday lives, to find out how it affected their actions and well-being. Their findings shed some interesting light on how small moments of ordinary, everyday empathy work to benefit us all.

Empathy is common—and not only for those who are suffering

The study recruited 246 participants, representative in many ways of the United States’ diverse population. Then, seven times a day for a week, participants were randomly prompted via cell phone to report on their current happiness level, sense of purpose, and overall well-being.

At each prompt, participants also noted if they’d had an empathy opportunity (someone expressing emotion in their presence), received or offered empathy, or performed a kind, helpful act for someone during the prior 15 minutes. If they had, they were asked to say how close they were to the other person involved, whether the empathy target’s emotion was positive or negative, and whether they resonated with the person’s feelings, took their perspective, or felt compassion for them—separate elements of empathy sometimes studied in isolation. They also noted how difficult it was to empathize and how confident they were that they accurately understood the person’s feelings.

Analyses of the responses showed that people tended to encounter empathy opportunities frequently, and that they empathized often in everyday life. On average, a person perceived about nine opportunities to empathize and six opportunities to receive empathy over 12 hours, and they empathized or received empathy about 88% of the time. They also tended to experience all of the elements of empathy simultaneously and to empathize more often with positive than negative emotion.

This last finding was an unexpected result, says Depow, because we usually think of empathy as a response to suffering.

“I was a little surprised that empathy was more common to positive emotions. But at the same time, there’s some work saying that people experience positive emotions about three times more often than negative emotions, so it makes some sense,” he says.

People also empathized more with close others than strangers in everyday life. That’s less surprising, says Depow, as people probably see intimates more often and have more opportunities for empathy. However, he says, people also spontaneously empathize with strangers.

He and his colleagues also found that people who noticed more empathy opportunities and empathized more reported greater happiness and well-being. However, these benefits were tied more to empathizing with others’ positive feelings rather than negative feelings. And, if people were less confident in their ability to empathize or if empathizing was difficult, their well-being was lower.

So, that raises the question: Is empathy good or bad for us? It could be a bit of both, depending on the situation, says Depow.

“Overall, empathy, in a multidimensional framework, is good for well-being,” he says. “But, when people have more opportunities to empathize with negative emotions—and some people have them consistently and repeatedly, like doctors in emergency care, for example—those can be risk factors for personal distress.”


In those situations, we may need to take steps to protect ourselves from the distress that can come with empathy. Still, Depow is more for empathy being a positive than a negative in our lives.

“To really share positive emotions seems to be good for us,” he says. “That means feeling joy with the other person—rather than feeling bad about yourself because you’re not doing as well—could be a good opportunity to increase your well-being.”

Everyday empathy and helping others

In Depow’s study, people practiced more kindness toward others at times when they experienced more empathy—no matter whether positive or negative emotions were shared. Again, he found this to be particularly noteworthy, as so much research on empathy and compassion focuses on witnessing others in need.

“Empathy is not always about engaging with the suffering of others,” he says. “We also use it often to connect with other people’s happiness, and that can be a way of feeling connected to those around us, too.”

Interestingly, not just showing empathy but also receiving empathy from another led to more kindness and helpfulness. Depow isn’t sure why that would be, and research has not focused a lot on how receiving empathy affects our behavior. But it could just have to do with how an empathic interaction increases our sense of community.

“Maybe if someone empathizes with you, you feel closer to them and the people around you. That might make you more willing to contribute and help out,” he says.

Who is the most empathic?

In general, Depow’s findings confirmed that different demographic groups had different experiences of everyday empathy. Women still tended to empathize more than men, and being religious bumped up one’s empathy levels at least a little.

However, he didn’t find much difference in empathy levels between political liberals and conservatives, except in a separate analysis not covered in the paper. There, he says, he found that conservatives extended empathy less toward strangers, perhaps explaining why past studies had found a difference between the two political groups.
 
“Conservatives and neutral participants [not politically affiliated] reserved their greatest extent of compassion for close others, while liberals felt high compassion even for strangers,” he says.

These findings are exploratory, though, and would need replication before confirming their validity. And, he adds, they shouldn’t discourage people from extending empathy between political groups. Instead, they illuminate how empathy generally works in our everyday lives and how we can cultivate it better. For example, empathy can be helpful for understanding other people’s thoughts and predicting what they might do in the future, he says, which can be helpful in working together.

So how can we bring more empathy (and more well-being) into our everyday lives? Though more research would need to be done to test this out, Depow says, it might benefit people to learn to notice empathy opportunities more often, savor others’ happiness more, or reframe our emotional reaction to suffering as an opportunity to help (rather than focusing on our own personal distress). If training like that were possible, empathy could become an even more potent happiness practice—and stave off loneliness, too, he says.

“If people could open themselves up for more opportunities to empathize with others and resonate with their positive experiences, while feeling compassion for their negative experiences, that could really help us all.”




Syndicated from Greater Good, the online magazine of the Greater Good Science Center (GGSC). Based at UC Berkeley, the GGSC studies the psychology, sociology, and neuroscience of well-being, and teaches skills that foster a thriving, resilient, and compassionate society.    Jill Suttie, Psy.D., is Greater Good’s former book review editor and now serves as a staff writer and contributing editor for the magazine. She received her doctorate of psychology from the University of San Francisco in 1998 and was a psychologist in private practice before coming to Greater Good.


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