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Banana Cake and Total Pain: What London Taught Me About Being Human

Reflections on communication, compassion, and quiet care from Kerala to the UK.

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One Afternoon in Walthamstow

One afternoon in Walthamstow, where I was staying with a friend, I stepped into a small local supermarket and greeted the shopkeeper. His name was Fawad. Within minutes, we were deep in conversation—he was from a country not too far from mine, one shaped by decades of conflict and resilience. Fawad spoke of home, of how much it had changed. He told me that crime had decreased so much that vendors could now leave carts unattended at night. “You’ll find them intact the next morning,” he said, with quiet pride.

But then he also spoke of the difficult changes—how young girls were no longer allowed to go to school, how daily life had narrowed under increasing restrictions. We spoke openly, warmly, human to human.

Later, when I shared this encounter with some local friends, they gently warned me: “That’s not how things work here. The UK is a very private place. You can’t talk to strangers like that—it’s not appropriate.”

I was taken aback. Was I wrong to engage in that kind of human exchange? Is openness now considered intrusive?

A Banana Cake and a Gentle Rebuttal

The very next morning, however, something beautiful happened. My friend’s British neighbour—a kind, white gentleman—knocked on the door with a warm banana cake his wife had just baked. Not only did he bring the cake, but he stayed for conversation. We talked about everything and nothing, and it felt natural. I thought: so maybe it’s not about “Britishness” or “Indianness.”

Maybe kindness has no national etiquette. Maybe compassion, like conversation, only needs a crack of openness to flow.

Brighton: Two Floors, Two Burdens, No Words

Later in Brighton, I stayed with another friend—a volunteer mediator with the local council. That week, she had attended a conflict resolution meeting between two neighbours living in council flats—one upstairs, one downstairs.

Upstairs lived a woman caring full-time for her ailing, bedridden mother. Below lived a mother of an autistic child who often screamed and cried loudly. The noise disturbed the woman upstairs so much that police and social services had been called multiple times.

At the meeting, my friend said, “All I did was listen.” She let both women speak. She heard their exhaustion, their pain, their fears. “There were tears,” she told me, “but something shifted.” What struck me was this: these women lived mere meters apart. Both were caregivers. Both overwhelmed. But they had never spoken to each other. Not once. Imagine if, instead of escalating the problem, they had shared a conversation. A cup of tea. A tear. A word of understanding.

Compassion Beyond Clinical Care

These moments made me reflect again on why I came to London in the first place. I had spoken at St. Christopher’s about “total pain”—a concept that embraces not only physical discomfort, but also the emotional, social, and spiritual layers of suffering.

In Kerala, we’ve adapted this model to be community-led and culturally sensitive. But what I realise now is that total pain isn’t confined to those who are dying. It’s everywhere.

In the woman exhausted from caregiving.

In the mother unable to silence her child’s distress.

In the man who is miles away from home, carrying a quiet nostalgia for the country he left behind.

In those who want to speak but don’t know how, and in those who are afraid to listen.

The Risk of Losing Our Ears

We live in a world where individualism is often celebrated, and privacy—while deeply important—can sometimes become a barrier rather than a boundary.

Of course, solitude is not always a sorrow; for some, being alone is a choice, even a sanctuary. Loneliness, after all, is deeply personal—what feels isolating to one may feel restful to another.

But I worry that if compassion is only taught in clinical settings—or only associated with the end of life—we risk losing it where it’s needed most: in the ordinary rhythms of daily living.

If we don’t teach children how to listen, how to hold another’s feelings, how to sit with discomfort, we may raise a generation that knows how to function, but not how to feel.

We are, at our core, social creatures—not just designed to survive, but to coexist. And coexistence requires more than presence. It demands that we notice each other’s pain.

A Closing Reflection

What started as a professional trip became, for me, a series of deeply personal lessons.

I came to London to speak about systems of care, about palliative models. But what I carry back is something simpler: a conversation with a shopkeeper, a slice of banana cake, the silence between two struggling neighbours.

These are not extraordinary moments. But perhaps compassion never is. It’s not about grand gestures. It’s about holding space—for stories, for sorrows, for each other.

That, too, is palliative care. And that, I believe, is the care the world most needs right now.

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COMMUNITY REFLECTIONS

14 PAST RESPONSES

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Kathryn Nov 5, 2025
So hopeful. Thank you!
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Patricia Aug 14, 2025
What a beautiful story and reflection.It has made my day! God bless you and your kind heart!
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Laura Perkins Aug 14, 2025
Beautiful, and spot on. Our ability to sit with others' pain, as well as our own, will heal the world. Thank you Saif.
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Ellen Aug 14, 2025
This is one of the most beautiful stories I have ever read and I agree with everything word. Thank you Saif Mohammed 🙏🏻
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Amy Aug 14, 2025
The older I get, the more I enjoy listening to other peoples stories. Everyone has a unique life and there are so many of us, all with stories.
I love nothing more than stopping to engage with total strangers about anything and everything. I always come away feeling happy to have met them and shared our thoughts.
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Phatu Aug 13, 2025
The heart, the soul has one major objective...to heal the souls of the other residents of this universe, how then can that be done?; through conversations, kindness, compassion, listening and allowing others to feel safe in our spaces...The suffering that the world is experiencing is because we have lost our humanness, pretending to be so busy!...that we have no time to be of service to others...Remember we are *human beings* not human doings....Alleviating the suffering the world is going through would be possible if we slow down, create space in our hearts to accommodate each other, at various degrees, forgive, stop judging and become more kind and compassionate to the inhabitants of this beautiful earth!
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Phatu Aug 13, 2025
Am so deeply touched by the story...we forget our humanness and take on the mechanical nature of functioning like machines!...every second and every moment...our soul and heart yearns for connection, compassion and kindness, either to receive it, or to share it with another or other souls!
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Susan Cutshall, Hospice Chaplain Aug 13, 2025
I work in palliative and hospice care and what Saif Mohammed writes is true to the heart of how we who have the developed skills of compassion and deep listening can naturally and kindly use them to support, mend and embrace the humanity of others and our own every day as we walk through our lives. The beauty is that this quality of connection exists everywhere when we have the eyes and openness to witness and receive...then offer back in full circle. It is how we are meant to live.
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Adrianne Aug 13, 2025
When I watch my son sit with his upset children, and listen to their fear and worries, I am so delighted and proud. He is modeling a behavior that they can use throughout their lives. Listening with love... it's contagious.
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Rick Aug 13, 2025
Why it's nice to have "chat benches." Parks. Side by side rides in the country. Surprise visits to old friends, notes to say you miss someone. Places to go and times when the best thing to do is just see how we're doing...
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Margaret Chisholm Aug 13, 2025
It spoke powerfully to me. I am not particularly brave or impressive in significant ways but I value and understand Mr Mohammed’s story. I greatly appreciate it because I try to put into practice noticing, reaching out, connecting. I see it as my way to contribute to my part of the world. Not a big deal but what I have to contribute. He essay is a gift to me and validates my attempts to make a difference.
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Laura Aug 13, 2025
I loved reading this storied article about listening and care. Even reading about listening, sharing and your comments reinforced a sense that it is what I can do.. it is the antidote to the insulating speed and violence we are living with that obliterates the intelliigence of listening that is the road to compassion. thank you very much. I am a storyteller working often in troubling situations, and have also come to the conclusion that the essence of sharing is listening and the important practice is to become aware of the difference between listening and hearing what you want to hear, or fearing as you say to listen.
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Andrea Burke Aug 13, 2025
I agree. Please follow up with your suggestions for parents on how to teach compassion. Of course you story illustrates the first step. To Listen. This is the first words of the first commandment of the Jewish people: Shema! One small helpful tool I came upon recently is teaching children to be quiet with a simple practice offered by Thich Nhat Hanh and the print resource: A Handful of Quiet.
Reply 1 reply: Ellen
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Leaf Seligman Aug 13, 2025
A lovely story that underscores why I engage in listening circles at the jail and in my community, where folks listen deeply, nurturing curiosity instead of judgment, sharing tenderness and stories instead of accusations and shame. Circle practice can happen anywhere, especially schools, workplaces, hospitals, and in neighborhoods. For more info check out The Little Book of Circle Processes: A New/Old Approach to Peacemaking by Kay Pranis.
Reply 1 reply: Marissa