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Kusaidia, Kurekebisha Au Kuhudumia?

Kusaidia, kurekebisha na kuhudumia huwakilisha njia tatu tofauti za kuona maisha. Unaposaidia, unaona maisha ni dhaifu. Unaporekebisha, unaona maisha yamevunjika. Unapotumikia, unaona maisha yote. Kurekebisha na kusaidia inaweza kuwa kazi ya ego, na kutumikia kazi ya roho.

Huduma inakaa juu ya msingi kwamba asili ya maisha ni takatifu, kwamba maisha ni fumbo takatifu ambalo lina kusudi lisilojulikana. Tunapohudumu, tunajua kwamba sisi ni wa uzima na wa kusudi hilo. Kutoka kwa mtazamo wa huduma, sote tumeunganishwa: Mateso yote ni kama mateso yangu na furaha yote ni kama furaha yangu. Msukumo wa kutumikia hujitokeza kwa kawaida na bila kuepukika kutoka kwa njia hii ya kuona.

Kutumikia ni tofauti na kusaidia. Kusaidia sio uhusiano kati ya watu sawa. Msaidizi anaweza kuwaona wengine kuwa dhaifu kuliko wao, wahitaji kuliko wao, na mara nyingi watu wanahisi ukosefu huu wa usawa. Hatari katika kusaidia ni kwamba tunaweza kuchukua bila kukusudia kutoka kwa watu kuliko vile tungeweza kuwapa; tunaweza kupunguza kujistahi kwao, hisia zao za thamani, uadilifu au hata ukamilifu.

Tunaposaidia, tunatambua nguvu zetu wenyewe. Lakini tunapohudumu, hatutumiki kwa nguvu zetu; tunahudumu na sisi wenyewe, na tunachota kutoka kwa uzoefu wetu wote. Mapungufu yetu hutumikia; majeraha yetu hutumikia; hata giza letu linaweza kutumika. Uchungu wangu ndio chanzo cha huruma yangu; jeraha langu ndio ufunguo wa huruma yangu.

Kutumikia hutufanya tufahamu ukamilifu wetu na nguvu zake. Ukamilifu ndani yetu hutumikia ukamilifu katika wengine na ukamilifu katika maisha. Ukamilifu ndani yako ni sawa na utimilifu ndani yangu. Huduma ni uhusiano kati ya walio sawa: huduma yetu hutuimarisha sisi na wengine. Kurekebisha na kusaidia kunaisha, na baada ya muda tunaweza kuteketea, lakini huduma inafanywa upya. Tunapohudumu, kazi yetu yenyewe itatufanya upya. Katika kusaidia tunaweza kupata hali ya kuridhika; katika kutumikia tunapata hisia ya shukrani.

Harry, daktari wa dharura, anasimulia hadithi kuhusu kugundua hili. Jioni moja akiwa zamu yake katika chumba cha dharura chenye shughuli nyingi, mwanamke mmoja aliletwa karibu kujifungua. Alipomchunguza, Harry aligundua mara moja kwamba daktari wake wa uzazi hangeweza kufika huko kwa wakati na angejifungua mtoto huyu mwenyewe. Harry anapenda changamoto ya kiufundi ya kujifungua watoto, na alifurahishwa. Timu ilianza kuchukua hatua, nesi mmoja akafungua vifurushi vya ala kwa haraka na wengine wawili wakasimama chini ya meza upande wa Harry, wakiegemeza miguu ya mwanamke huyo kwenye mabega yao na kunung'unika uhakikisho. Mtoto alizaliwa karibu mara moja.

Wakati mtoto mchanga alikuwa bado ameshikamana na mama yake, Harry alimlaza kando ya mkono wake wa kushoto. Akiwa ameshikilia sehemu ya nyuma ya kichwa chake kwa mkono wake wa kushoto, alichukua balbu ya kufyonza katika mkono wake wa kulia na kuanza kumsafisha mdomo na pua ya ute. Ghafla, mtoto alifungua macho yake na kumtazama moja kwa moja. Mara moja, Harry alipita mafunzo yake yote na kugundua jambo rahisi sana: kwamba alikuwa mwanadamu wa kwanza mtoto huyu wa kike kuwahi kumwona. Alihisi moyo wake ukimwendea kwa kukaribishwa na watu wote kila mahali, na machozi yakamtoka.

Harry amezaa mamia ya watoto, na amekuwa akifurahia msisimko wa kufanya maamuzi ya haraka na kupima uwezo wake mwenyewe. Lakini anasema kwamba hakuwahi kujiruhusu kupata maana ya kile alichokuwa akifanya hapo awali, au kutambua alichokuwa akitumikia kwa ustadi wake. Katika mwanga huo wa kutambuliwa alihisi miaka ya wasiwasi na uchovu kuanguka na kukumbuka kwa nini alichagua kazi hii kwanza. Kazi yake yote ngumu na kujitolea kwa kibinafsi ghafla ilionekana kwake kuwa ya thamani yake.

Sasa anahisi kwamba, kwa maana fulani, huyu ndiye alikuwa mtoto wa kwanza kuzaliwa. Hapo zamani alikuwa amejishughulisha na utaalamu wake, kutathmini na kujibu mahitaji na hatari. Alikuwa huko mara nyingi kama mtaalam, lakini hakuwahi hapo awali kama mwanadamu. Anashangaa ni nyakati ngapi zingine za uhusiano na maisha ambazo amekosa. Anashuku kumekuwa na wengi.

Kama Harry aligundua, kutumikia ni tofauti na kurekebisha. Katika kurekebisha, tunaona wengine kama waliovunjika, na kujibu mtazamo huu kwa utaalam wetu. Warekebishaji wanaamini utaalam wao wenyewe lakini wanaweza wasione ukamilifu kwa mtu mwingine au kuamini uadilifu wa maisha ndani yao. Tunapotumikia tunaona na kuamini utimilifu huo. Tunaitikia na kushirikiana nayo. Na tunapouona ukamilifu katika mwingine, tunauimarisha. Kisha wanaweza kujionea wenyewe kwa mara ya kwanza.

Mwanamke mmoja ambaye alinitumikia sana labda hajui tofauti aliyoleta katika maisha yangu. Kwa kweli, hata sijui jina lake la mwisho na nina hakika amesahau jina langu kwa muda mrefu.

Katika miaka ya ishirini na tisa, kwa sababu ya Ugonjwa wa Crohn, utumbo wangu mwingi ulitolewa kwa upasuaji na nikabaki na ileostomy. Kitanzi cha haja kubwa hufunguka kwenye fumbatio langu na kifaa cha plastiki kilichoundwa kwa ustadi ambacho mimi hukiondoa na kukibadilisha kila baada ya siku chache hukifunika. Si jambo rahisi kwa mwanamke kijana kuishi naye, na sikuwa na uhakika hata kidogo kwamba ningeweza kufanya hivyo. Ingawa upasuaji huu ulikuwa umenirudishia uhai wangu mwingi, kifaa na mabadiliko makubwa katika mwili wangu vilinifanya nijisikie tofauti kabisa, nikiwa nimefungiwa kabisa nje ya ulimwengu wa uke na uzuri.

Hapo awali, kabla sijaweza kubadilisha kifaa changu mwenyewe, nilibadilishwa na wataalamu wa wauguzi wanaoitwa enterostomal Therapists. Wataalamu hawa waliovaa nguo nyeupe walikuwa wanawake wa rika langu. Wangeingia katika chumba changu cha hospitali, wakavaa aproni, barakoa na glavu, kisha watoe na kubadilisha kifaa changu. Kazi iliyokamilika, wangevua nguo zao zote za ulinzi. Kisha wangenawa mikono yao kwa uangalifu. Tambiko hili la kina lilifanya iwe vigumu kwangu. Niliona aibu.

Siku moja mwanamke ambaye sikuwahi kukutana naye kabla alikuja kufanya kazi hii. Ilikuwa jioni na alikuwa amevaa si kanzu nyeupe lakini mavazi ya hariri, visigino na soksi. Alionekana kana kwamba alikuwa karibu kukutana na mtu kwa chakula cha jioni. Kwa njia ya kirafiki aliniambia jina lake la kwanza na kuniuliza kama ningependa ileostomy yangu ibadilishwe. Nilipoitikia kwa kichwa, alirudisha vifuniko vyangu, akatoa kifaa kipya, na kwa njia rahisi na ya asili kabisa akatoa kile changu cha zamani na kukibadilisha, bila kuvaa glavu. Nakumbuka nikitazama mikono yake. Alikuwa ameziosha kwa uangalifu kabla hajanishika. Walikuwa laini na wapole na walitunzwa kwa uzuri. Alikuwa amevaa rangi ya kucha ya waridi iliyokolea na pete zake maridadi zilikuwa za dhahabu.

Mwanzoni, nilishangaa na mapumziko haya katika utaratibu wa kitaaluma. Lakini alipokuwa akicheka na kuzungumza nami kwa njia ya kawaida na rahisi, ghafla nilihisi wimbi kubwa la nguvu zisizotarajiwa likitoka mahali fulani ndani yangu, na nilijua bila shaka hata kidogo kwamba ningeweza kufanya hivyo. Ningeweza kupata njia. Ilikuwa inaenda kuwa sawa.

Nina shaka kwamba aliwahi kujua nia gani ya kutaka kunigusa kwa njia ya asili ilimaanisha kwangu. Katika dakika kumi hakuutunza mwili wangu tu, bali aliponya majeraha yangu. Kile ambacho ni cha kitaalamu zaidi sio kila wakati kinachotumika vyema na kuimarisha ukamilifu kwa wengine. Kurekebisha na kusaidia kuunda umbali kati ya watu, uzoefu wa tofauti. Hatuwezi kutumikia kwa mbali. Tunaweza tu kutumikia kile ambacho tumeunganishwa kwa kina, kile ambacho tuko tayari kugusa. Kurekebisha na kusaidia ni mikakati ya kurekebisha maisha. Tunatumikia maisha si kwa sababu yamevunjwa bali kwa sababu ni takatifu.

Kutumikia kunatuhitaji kujua kwamba ubinadamu wetu una nguvu zaidi kuliko utaalamu wetu. Katika miaka arobaini na mitano ya ugonjwa sugu nimesaidiwa na idadi kubwa ya watu, na kusaidiwa na wengine wengi ambao hawakutambua uzima wangu. Urekebishaji huo wote na usaidizi uliniacha nikiwa nimejeruhiwa kwa njia muhimu na za kimsingi. Huduma pekee huponya.

Huduma sio uzoefu wa nguvu au utaalamu; huduma ni uzoefu wa siri, kujisalimisha na hofu. Wasaidizi na warekebishaji wanahisi sababu. Seva zinaweza kuhisi mara kwa mara hisia za kutumiwa na nguvu kubwa zisizojulikana. Wale wanaohudumu wamebadilisha hali ya umahiri kwa uzoefu wa siri, na kwa kufanya hivyo wamebadilisha kazi zao na maisha yao kuwa vitendo.

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22 PAST RESPONSES

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Durga Nov 17, 2025
Well said💕
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Carlos Bruno Oct 28, 2025
Fantastic
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Madan jain Jun 11, 2025
V good thought
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mbamba Feb 27, 2025
good article
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Dictionary Feb 26, 2025
help
verb
1.
make it easier for (someone) to do something by offering one's services or resources.
"they helped her with domestic chores"
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abrick Feb 26, 2025
cool
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mkollman Feb 26, 2025
it was lovely to read the article was wonderful I even got a good comment from my grandma
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Liliana Nogueira Pache Aug 6, 2024
It has really impressd me. Really It moved me. Thank you.
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Barbara Ward Nov 19, 2023
So deeply moved by Rachel's wisdom. Many years ago I read her 2 famous books and the story which spoke most profoundly to me and still does, is Broken, from My Grandfather's Blessings. I've had a statue of St Francis in my (late) son Yohanan's garden for 23 years and every day when I look at it, I think of 'innocent life'. With these last terrible weeks in Israel and Gaza, I've shed so many tears for the innocent. My hope is discovering and supporting a group in Israel called 'Standing Together' and the movement is growing. For those who desire a peaceful and just solution, please consider supporting this group or any other that serves peace and innocent life. 💜
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Jim Kennedy Nov 14, 2023
I was on a flight to Salt Lake and got in a chat with the gentleman next to me. He was going on business and we discussed businesses etc. Just before we landed he asked what was the purpose of my trip. In haulting words I told him my mom was dying of cancer and I was going to help her for 3 weeks. My boss was kind enough to let me work from there. (this was decades ago). He told me had had had brain cancer. He reached into his briefcase and bought out a sheet of paper. On it was the above. It helped and I have been back many times to reread and understand on a deeper level.
Reply 1 reply: Barbara
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Barbara Ward Nov 19, 2023
A beautiful spine-tingling piece, Jim. I only discovered Rachel's article this morning.
I hope you are well and life is meaningful. 💜
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jturner_crowson Mar 16, 2017
This seems a very useful distinction. However, I think that perhaps there are times when pure 'helping' is needed -- additional energy required to move things in the direction they need to go. In that sense, helping can be a useful and humble thing to do -- accepting things as they are and adding one's effort or energy to move things in the needed direction. On the other hand, I think that trying to 'fix', is always problematic. For example, I sometimes have a tendency to try to 'fix' situations that seem to be lacking recognition of what I consider important wisdom related to the situation. The 'fixer' thinks that they 'know best,' -- an egotistical attitude that tends to attract resistance. At present, I am praying for my stepson and wife whose marriage seems to be disintegrating. I am also praying for a grand daughter who has become alienated from herfather, who is in the process of a painful divorce. I find myself wishing that they could see things in the 'enlightened' wa... [View Full Comment]
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Cate Saxton Jun 5, 2016
This simple article has just shifted my entire being! For years in my role as a Counselor I "fixed and helped" more often than I'd like to admit...although numerous times I had come from a place of serving...the institutions for which I was employed actually demanded that we come from a place of helping and/or fixing! So I ended up opening my own private practice and just now I see where at times I was in the role of the fixer and helper and that diminished my energy and burned me out...ever since, I've yearned to do similar work and have created an online blog for which I teach folks about meditation techniques and finding their passion in life. I honestly feel that without really knowing it I had made the decision to "serve" rather than fix or help! Through reading your post I've now realized this and am relieved as I feel for once in my life I am finally living within my genuine self and serving to the best of my ability! So I Thank-you from the bottom of my heart and soul for clari... [View Full Comment]
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Wayne Iba Aug 8, 2013

The two poignant anecdotes convey the mystery of two souls touching. But in the case of the woman helping change the ileostomy, can we be certain that her mindset was serving and not helping or even fixing? My point is that the motivation and intention of the 'helper' is only one of several factors influencing the nature of an interaction. Some of the previous 'helpers' that were found wanting may have genuinely intended to serve, yet for reason of some lack (could be empathy, awareness, expertise, or a number of others) failed to give rise to the 'connection' that is so delightful and healing. Likewise, failure to make such connections can be attributed to the one receiving help or service.

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Life-Quotes Jun 2, 2012

Hello! I just would like to give a huge thumb up for the
great info you have here on this post. I will be coming back to your blog for
more soon.
 

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Inspired Apr 26, 2012

What a revelation... and so true!  I am deeply moved and humbled by your article.  For a long time I "fixed" and "helped" one of my children who struggled with life. I thought this was my duty as a "good" and loving mother - to see that she had a good life.  I couldn't understand why nothing I did made her feel better or changed her outlook and self-esteem for the better.  I see now that my actions were having just the opposite effect on her.  Your article has inspired me.

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Dea Apr 25, 2012

wow, powerful truths....as ususal they make me cry like a baby. Wonderful- thank you so much!

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seychel Apr 18, 2012

Dr. Remen has clearly defined the true and beautiful meaning of what it really means to serve!! Absolutely amazing! I actually never really paid attention to the meaning of helping, fixing and serving. I knew what they meant but not in the way she explains and sheds light on it.

Dr. Remen, I thank you from the place in my heart which is deeper than one can imagine. You have really changed my view of serving the mankind. Now, I really know what it is to REALLY serve someone.

I will serve now instead of helping people as I have been doing in the past.

I send you lots of light and love,
Seychel

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Lakshmi Ramamurthy Apr 17, 2012

Thank you for saying this truth in a manner that it 'reached' home.

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DenisKhan Apr 17, 2012

 "Even after all this time the sun never says to the Earth, 'You owe me'
For the Sun, and the Moon, no one is a stranger!"
 

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Giammona Apr 16, 2012

I have been by my busbands side for the last five months as his healing continues to unfold. This article has helped me gain perspective in the care the medical world has presented and the support those around us have given, along with my own relationship to his healing. There is a difference when acts of kindness and support are woven intricately with spirit.

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Nick Heap Apr 16, 2012

Wow